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Privacy Policy

This privacy policy constitutes a part of the Terms of Use ("Terms and Conditions") of the Matheson Tri-Gas Web Site, which governs your use of this Site.  The Terms and Conditions, including this Privacy Policy, may be amended by Matheson Tri-Gas, Inc. ("Matheson") at any time by posting the amended Terms and Conditions on this Site. 

In addition to this Privacy Policy, certain Matheson services on or accessible from this Site have Supplemental Terms that will govern your use of such services. These also form a part of the Terms and Conditions and govern your use of such services.

Usage of Credit Cards on our website:

For your protection, we have taken a number of steps to maximize the security of credit card transactions that are accepted on the Matheson Tri-Gas Web Site. Credit Card processing is accomplished using secure processing services. Your entry of credit card information is encrypted when transmitted in secure mode. If you are behind a firewall, the Secure Socket Layer (SSL) feature of your browser and the processing of the credit card may be blocked. We do not offer non-secure modes of credit card processing.

If for any reason, you still feel uncomfortable submitting your credit card over the Internet, you can call our customer care center (800-416-2505)

Security with Encryption:

We use sophisticated encryption and authentication tools to protect the security of your personal information that you share with us. Currently, Matheson offers Secure Sockets Layer (SSL) mode for privacy and security with 128 bit encryption. Unfortunately, however, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee or warrant the security of any information you transmit to or from our web sites, and you do so at your own risk. Once we receive your transmission, we will do use all commercially reasonable efforts to protect its security on our systems.

We urge you to keep your password in a safe place and not to divulge it to anyone. Also remember to sign off your account and close your browser window when you have finished your visit. This is to ensure that others cannot access your account, especially if you are sharing a computer with someone else or are using a computer in a public place such as a library or Internet cafe.

Customer related information and its usage:

We want to communicate with you only if you want to hear from us. If you prefer not to receive information from us or from our Select Partners please let us know by calling our customer care center or by sending us an email. Please be sure to include your email address, full name, and specifically what information you do not want to receive. If you would like to update or correct your email address, street address or other personal information with us please contact our customer care centers immediately over the phone.

Please note that sometimes these requests may take up to 6-8 weeks to be effective, particularly if we are removing your name from postal mailings. In addition, when you purchase from us online or through our catalogs, or when you choose to enter a sweepstakes or other promotion, we may need to contact you via phone, email or mail to address questions or issues specific to your order, entry, etc., even if you have opted to not receive communications.

Please remember, if you delete certain information you may not be able to continue to purchase products or access other portions of our web site without entering additional information.

Use of "Cookies" on our website:

Cookies are implemented in various parts of the Matheson Tri-Gas Web Site, such as the Electronic Catalog. In most instances, the use of Cookies is discretionary by you, and declining Cookies will usually result only in loss of certain conveniences such as session continuity and re-authentication during current or future sessions. Various types of Persistent and Per-Session (Transient) Cookies may be used with any one service, and their implementations, behaviors, and effects will vary. It is the policy of Matheson that Cookies do not carry any of your personal information (name, email address, credit card, etc.) nor identification/password-type data that allows access to such personal information on Matheson servers. Generally, we use cookies to remind us of who you are, tailor our products and services to suit your personal interests. Cookies help to process your order, track your status in our promotions, contests and sweepstakes, and/or analyze your visiting patterns. You can generally set your browser to not accept cookies or to notify you when you are sent a cookie, giving you the chance to decide whether or not to accept it.

Matheson Tri-Gas Web Server Security Setup:

Matheson servers throughout the network are registered through Verisign as secure servers using industry-standard certificate techniques. This enables all communication between our servers to be verified when services are requested between our computers.

All of the personal information collected from you on the Site, including names, addresses, are stored behind a "firewall," and defenses have been erected to seek to enhance the protection of your information from outside attack by hackers and curious visitors.

Login protection and Authentication:

There is a registration screen that allows you to register your company name. You have to sign in using your own email address and a unique password. Your email address will be your user name. The user name and password will be used to authenticate you when you enter privileged services that are offered by Matheson. After authentication, necessary tabs or screens will be made available.

Links to Third Parties:

This Site contains few links to other sites. Matheson is not responsible for the terms or privacy practices of such other sites and you should read their terms and privacy policy carefully before using them.

Legal Requests:

Matheson cooperates with law enforcement inquiries, as well as other third parties, to enforce laws. We can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate, in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose us, service or content providers we work with, or you to possible legal liability.



Matheson reserves the right to modify or supplement this Privacy Statement at any time. Because of this you should read this Privacy Statement every time you access Matheson Tri-Gas Web Site. All modifications or supplements to this Privacy Statement are effective when posted on the Web Site



Please email us at with any questions you have about our Privacy Policy or Terms and Conditions.